You can find here all the information you need about your order

If it was registered and processed by our colleagues, if it was delivered and what is the delivery status. If you want to change or cancel an order you placed, you can find here all the details to help you with it.

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If you have a registered account on our online shop, you can benefit from many advantages when buying online, thus you’ll get to live a personalised shopping experience and communication with us. The shopping process becomes even easier and faster and you are always connected to the latest Jolidon news.

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When you buy online, it’s very important that the available payment methods meet your needs and preferences. Either you prefer to pay by credit / debit card or through PayPal, you don’t have to worry, the payment process is extremely safe.

  • Payment methods

    We offer you all the details so that you choose the best payment method for you.

  • Secure online payment

    Discover all the aspects related to the safety and security of paying by card.

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Here you find all the information you need for delivering the orders, from preferred delivery methods to delivery time, as well as the charges.

  • Delivery methods

    We offer you all the information you need for you to choose the best delivery method.

  • Free shipping

    There are situations where you can benefit from free delivery for your order.

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What you ordered is not exactly what you wished for? No problem, you can return the product: either it didn’t fit as a size or design and you want to exchange it with another one, or you identified it as defective. Either way, here are some useful information to help you return the product or request money refund.

  • Return policy

    You can return a product or more, if you meet some conditions.

  • Return costs

    See all the situations in which you pay a returned package.

  • Return form

    Return the product/s in a few simple steps. Fill in our return form.

  • Store credit

    You can choose to receive the refund amount via store credit, that you can use for your future orders.

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The quality of our products is guaranteed by an extended experience on the Romanian and international market, going through an entire quality control process. If you want to know more about our fashion collections, we invite you to discover their stories here.

Find out more details about Jolidon product warranty


Warranty and conformity

Check here all the details about the warranty and conformity of our Jolidon products.

It’s important that when you buy online to know all your rights and obligations as a consumer and beneficiary of our products and services. Also, you need to be aware of the way e-commerce works. We care very much about these aspects, so we invite you to read these useful information before you navigate and buy on our website.

    • Terms and conditions

      Purchasing products from our online store implies accepting the terms and conditions.

    • Privacy

      Using this site implies accepting the confidentiality conditions.

    • Cookies

      By navigating on this site, you express your agreement on using cookies.

    • Copyright

      See more details about the intellectual property rights on Jolidon brand.

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European creativity, quality and seduction are the ingredients that define the products made by Jolidon. Our products are made in Europe, gathering the European tradition in manufacturing, attention to detail, fabrics and superior quality accessories provided by producers from France, Italy or Austria (Dentelle de Calais, Swarovski Elements, Superfine, Sensitive, etc.).

  • About us

    Discover the story of our company.

  • Brands

    Get to know the lingerie and swimwear brands from Jolidon’s portfolio./p>

  • Store locator

    Find the closest Jolidon store!

  • Wholesale

    Purchase Jolidon products in a wholesale system.

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We want your experience in our online store to be as pleasant as possible!

Contact us with confidence for questions or information related to products, orders or services and we will be happy to answer any request.

Send email

Do you have questions about products, orders or delivery? Send an email to

Write an email

Call us

Do you need any information? Call us at 0745 09 09 09and we will be happy to help.

Schedule: 10 - 16 (Mo-Fr)

Company identification information

S.C. Jolidon Internaţional S.R.L.

Registration Number: J12/803/26.03.2012

Tax Identification Number: RO 29974202

Social capital: 200 lei


Street 1 Tăbăcarilor St., P/7, 400139

City: Cluj-Napoca

County: Cluj

Country: România