WARRANTY AND COMPLIANCE
The products sold on shop.jolidon.com, before being packaged, go through a technical quality control. This eliminates the possibility of delivering defective products. The products are properly packaged in special boxes. Each tax invoice will include the declaration of conformity and the product warranty certificate.
Conformity of products - products are considered to comply with the sale-purchase contract if they:
- correspond to the description made by the seller and have the same qualities as the products that the seller presented on shop.jolidon.ro as a model;
- correspond to any specific purpose requested by the consumer, a purpose made known to the seller and accepted at the conclusion of the remote contract;
- correspond to the purposes for which products of the same type are normally used;
- being of the same type, it presents normal quality and performance parameters, which the consumer can reasonably expect, given the nature of the product and the public statements regarding its concrete characteristics, made by the seller, the manufacturer, especially through advertising or inscription on the product label.
The fact that the consumer was aware or could not reasonably have been unaware of a non-complianceat the time of concluding the sale-purchase contract cannot be considered a lack of compliance.
Please keep your invoice payment and the confirmation received via e-mail from electronics payment service - PayPal, to prove the date of product purchase in case of any complaints that can be addressed shop.jolidon.com store. Warranty provides customers all consumer rights legislation (Law nr.449/2003, GO no. 21/1992, etc.).
For the guarantee is required that the following maintenance instructions for use / storage textiles
Please keep your invoice payment and the confirmation received via e-mail from electrons payment service - PayPal, to prove the date of purchase of the product in case of any complaints that can be addressed to www.shop.jolidon.ro store. Warranty provides customers all consumer rights legislation (Law nr.449/2003, GO no. 21/1992, etc.).
The guarantee offered by Jolidon SC International SRL to the customers for textiles is 90 days from the date of purchase for deficiencies attributable to the consumer. The warranty covers the lack of conformity that exists at the time of purchase, not cover the normal wear of the product. The warranty provided does not affect the consumer rights legislation.
S.C Jolidon Internațional S.R.L provides ways to ensure the security, according to the deficiency,
repair product replacement product or a refund, under current legislation. Remedy can be established through joint negotiation.
Maintenance: Do not remove the product label textile maintenance instructions throughout the product life. To avoid product degradation, ensuring a long period of use of the product and maintain it as much as aesthetics, must follow the product maintenance instructions on the following: washing, bleaching, drying, ironing, and professional maintenance. If one of the maintenance work is prohibited, the application may damage the product. Before applying any kind of cleaner or bleach is very important to read carefully following the instructions for use recommended by their manufacturers.
Application: The products are made of textile materials, avoid contact with naked flames, contact with stinging or cutting objects, proximity to a strong heat source.
Storage: After each wearing product is kept in dry places, protected from moisture. Products made from colorful materials are stored in places away from direct sunlight.
"The consumer has the right to notify the trader in writing that will wave purchase, without penalty and without giving any reason, within 10 days after receiving the product, in the case of services, from the contract".
We, S.C Jolidon International S.R.L, based in Cluj-Napoca, Piața 1 Mai nr. 4-5, with the registration certificate ORC Cluj nr. J12/803/26.03.2012, ensure, guarantee and declare on own responsibility, according to Article 3 of Decision no. 1022/2002, that underwear and swimsuits Jolidon in the invoice, to which this declaration relates, not endanger the life, health, safety, do not have a negative impact on the environment and comply with Internal rules 1001-2 / '93 1003 / '94, 1007 / '94, 1016-19 / '95, 1020/98, and European standards EN 45014 OEKO-TEX Standard 100, Cluj-Napoca