In order to correctly complete the return procedure, it is necessary to follow these steps:
Step 1. Fill in the return form
Fill in and send the return form from below.
*The return form is sent automatically after you press the “Send” button and does not need to be included in the package.
Step 2. Preparation and return of the package
Make sure that:
- the products you are returning are in the same state that were delivered to you, with all the labels intact and attached.
- you inserted in the package a legible copy of the invoice
- you write on the package our address:
Recipient: SC Jolidon International SRL - shop.jolidon.com Returns Department
Address: 1 Tabacarilor Street, Cluj-Napoca, Cluj County, Romania
Step 3. Shipping the package
Send the package in maximum 48 hours after filling in the return form.