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Return form

Return steps

In order to correctly complete the return procedure, it is necessary to follow these steps:

  • Step 1. Fill in the return form

    Fill in and send the return form from below.

    *The return form is sent automatically after you press the “Send” button and does not need to be included in the package.

  • Step 2. Preparation and return of the package

    Make sure that:

    - the products you are returning are in the same state that were delivered to you, with all the labels intact and attached.

    - you inserted in the package a legible copy of the invoice

    - you write on the package our address:

    Recipient: SC Jolidon International SRL - Returns Department

    Address: 1 Tabacarilor Street, Cluj-Napoca, Cluj County, Romania

  • Step 3. Shipping the package

    Send the package in maximum 48 hours after filling in the return form.