Return form
Return steps
In order to correctly complete the return procedure, it is necessary to follow these steps:
-
Step 1. Fill in the return form
Fill in and send the return form from below.
*The return form is sent automatically after you press the “Send” button and does not need to be included in the package.
-
Step 2. Preparation and return of the package
Make sure that:
- the products you are returning are in the same state that were delivered to you, with all the labels intact and attached.
- you inserted in the package a legible copy of the invoice
- you write on the package our address:
Recipient: SC Jolidon International SRL - shop.jolidon.com Returns Department
Address: 1 Tabacarilor Street, Cluj-Napoca, Cluj County, Romania
-
Step 3. Shipping the package
Send the package in maximum 48 hours after filling in the return form.
